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Foire Aux

Questions

  • How much in advance should I order my cake?
    Never too early to contact us. Committed to quality, we take only limit order per week. Therefore, our calendar is quickly booked especially during summer. For wedding cakes, most clients come six to nine months before the event. For celebration cakes, we require at least three-week notice as this provides enough time to discuss, confirm quote and finalise the details To check availability please contact.
  • How much cost your cakes?
    All our cakes are custom made. Each cake incorporates so many factors and the price for our cakes will depend on the number of servings, the number of cake flavours, the number of elements composing the design and other specifics important for your event. Sometime a small cake may take longer to create than a large one, and thus, it will be priced higher per serving. To discuss your order, please fill in the enquiry form here.
  • How can I reserve my event with you?
    After receiving your enquiry form and discussing with you the details, we will send you the quote by email. Price quotes are valid for 3 calendar days but subject to availability. To confirm your order and reserve the date, we ask for a deposit corresponding to 50% of the total amount, the balance remaining due three weeks before the collection/ delivery date. The date is considered open to other orders until your deposit is received. Orders placed less than three weeks in advance of the delivery date must be paid in full.
  • Can I make alterations to orders?
    You can modify your original order by writing no later than four weeks before the collection/delivery date. Any changes to order are subject to availability. Please note that changes after the quotation has been accepted may result in additional costs. It is the customer’s responsibility to check any quotes and invoices thoroughly before making the payment.
  • Are your cakes fondant or buttercream?
    We do both to accommodate your taste and requirement.
  • Can I have fresh flowers decorated on my cake?
    We are specialised in creating delicate sugar flowers to embellish your cakes. In case that you prefer to have fresh flowers, we are happy to work with you to match your event.
  • What are the cake sizes and serving size?
    Cake sizes: 1 single tier of 15 - 20 portions 2 tiers possible from 30 portions 3 tiers of 60 portions or 80 portions 4 tiers of 100 portions Cake portion dimensions : 2.5 x 5 x 12 cm
  • Do you offer consultations and cake tastings?
    We will elaborate with you to design your wedding cake over email and phone. On a quarterly basis, we offer cake tasting boxes at the price of CHF 60. Tasting boxes are for pick-up at CH-1218. Please note that we only provide cake tasting boxes on specific dates. Please contact if you would like to be added to the notification list for the next date of cake tasting.
  • Can you provide wedding favors?
    Yes, our macarons and cookies make the perfect bonbonnieres. They can be bagged or boxed with or without ribbon.
  • Do you make cakes for special diets?
    Unfortunately, we do not offer eggless, gluten, vegan or dairy free cakes. All our cakes and sweet treats are produced in an environment where gluten, nuts, milk, and eggs are present.
  • Can we have our cake delivered?
    Small orders can be directly collected at our home studio. Tiered wedding cakes are delicate and heavy therefore we recommend our delivery set/up service. This service will be quoted for separately, having regard to transport and time estimated to undertake the set up. Please contact us for a precise delivery charge.
  • How should I keep my cake as soon as I received it?
    Do not store fondant coated cake in the refrigerator as this will cause condensation. It should be kept at room temperature or better in an air-conditioned room. After being cut, it can be stored in the refrigerator for one week. Cakes covered with swiss meringue buttercream must be kept in the refrigerator and it is advised to take out of the fridge one hour before serving.
  • Cake stand rental
    We have a collection of cake stands available for rentals. Cake stand rentals must be returned in good condition within 3 days unless other arrangements have been made. In addition to the rental fee, a deposit of CHF100 to CHF150 will be required depending on the model. The deposit will be returned to you on the return of cake stands. We only hire cake stands to our customers who order a cake.
  • Photographs
    Saconnex Cakes reserves the right to photograph its cakes and use any photographs for display or promotion.
Saconnex Cakes
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